Support
We're here to help. Most questions are answered below — for anything else, email us.
Email support
The fastest way to reach us. We typically reply within 1–2 business days.
contact@superlarva.comReport a question
Spotted a typo or a wrong answer? Tap Report a problem under any question in the app, or email us the subtest and question.
Frequently asked
How do I restore my purchase?
If you reinstalled the app or switched devices, open Settings in the app and tap Restore Purchases. Your Premium access is tied to your Apple ID and will be restored automatically. If it doesn't, make sure you're signed in with the same Apple ID used for the original purchase, then email us.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple, not inside the app. To cancel or change your plan:
- Open the Settings app on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Select ASVAB Prep and choose Cancel Subscription or change your plan.
Cancelling stops the next renewal; you keep Premium until the end of the current billing period. You can also visit Apple's subscription settings directly.
How does the free trial work?
The monthly plan includes a 3-day free trial. If you don't cancel at least 24 hours before the trial ends, it converts to a paid monthly subscription automatically. Cancel any time during the trial from your Apple subscription settings to avoid being charged.
How do I delete my data?
ASVAB Prep has no accounts — your study data lives only on your device. To erase it, delete the app; this removes all local study data (sessions, mistakes, and bookmarks). See our Privacy Policy for details.
I was charged but don't have Premium
First try Restore Purchases in Settings. If the issue persists, email contact@superlarva.com with your Apple purchase receipt and we'll sort it out. Refund requests are handled by Apple via reportaproblem.apple.com.
Still need help?
Email contact@superlarva.com with your device model, iOS version, and a short description (a screenshot helps). We'll get back to you.